Category: Thinking & Opinions

We know change will happen, we just don’t know how big that change may be

Over the last 20 years we witnessed events that went onto transform mainstream technology adoption.  For example, the millennium bug and the end of the dot.com boom proved to be a material points that changed in the world of IT and business systems engineering. In the next 18 months we face three major factors which […]

Read More

Using big data to shine the light on the nuances within your business

In today’s world, voluminous and complex data are being captured by consumer and non consumer facing applications built by companies and public organisations worldwide.    These data captured can be used for some of the following: Forecasting demand Identifying trends Improving operations Performance measurement & management Business model optimisation According to a survey by EC3, […]

Read More

Brexit

Brexit is complex, uncertain and presents a system-wide opportunity for organisations like yours – there’s never been a better time to level up on your competition. Act now to be well positioned for when the fog lifts. Brexit a wonderfully wicked combination of uncertainty and complexity which makes it very difficult to prepare for. It […]

Read More

Here’s how to become digital pioneers who use Artificial Intelligence to save cost and become a better place to work

Can your organisation become a digital pioneer?  Use Artificial Intelligence to save cost and become a better place to work!   In recent years the capability offered by Artificial Intelligence solutions has come a long way.   Increasingly we are seeing more automation in our lives from driverless transport methods to advance voice recognition when […]

Read More

Why focusing on your customer’s experience will always inspire ways to improve

What does your customer think of you after an interaction? Customers today expect high standards for product quality, service performance, and price. And increasingly this applies to private and public organisations. Providing a great customer experience delivers for you to: Strengthen brand preference through differentiated experiences. Incremental and repeat sales from existing customers, plus new […]

Read More